Online Return Policy

Returns are accepted within 10 days of the date order was delivered to customer for store credit or exchange only.

To be eligible for return item must be...

  • unworn, unwashed and in same condition received
  • in the original packaging with tags attached
  • post marked by the 10th day after order delivery was confirmed

 All sale, gift, intimates and accessory items are final sale and are non-returnable and non-refundable. Gift Certificates are final sale and may not be returned or exchanged.
We require that original receipt be enclosed in package in order to complete return. We will not issue return without original receipt of purchase present. Customer responsible for return shipping costs.

Once return package is received, customer will be notified and will be sent exchange item or store credit gift card via email.

Returns should be mailed to:

Southern Roots
112 South Wayne Street
Milledgeville, GA US 31061

We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.